Mark Jennings, Cooke Real Estate Schools vice president, and I just got back home from attending the annual REEA convention in Las Vegas. REEA is an organization of real estate educators and they hold this convention every year. Next year the convention will be in Louisville, Kentucky.
This gathering of real estate school owners, instructors, state regulators and book publishers are so important for those who attend. I have been attended REEA conventions since 2005 and each time I have attended I continue to feel the benefits we receive as a real estate school owner and as an instructor are so important for improving our real estate school and our products, which in turn helps our students.
Some of the seminars that Mark and I attended were: A Sure Bet for Your Future: It is all about You, Reinvented; Social Media as a Support Platform; Twitter; Making Learning Stick; Dare to Share License Law Project; Hot Regulator Issues in Real Estate Education; and a panel discussion on: The Future of Real Estate Education.
One of the things I did last year at the San Antonio convention that I did again this year was joining the REEA walkers at 6 AM in the morning. Now, this time of day is early for me but each walk that I joined the walkers was so inspirational. You end up walking an hour or so with your fellow real estate education associates, getting to know them better, which was very enjoyable. Plus by walking a city you have not been in before, you get to view the area much more thoroughly than driving by car.
Cooke Real Estate School
Dear Mr. Cooke:
A few weeks ago I took a look at your website and I was surprised to see how I could view the entire Broker's course before actually taking the final test. Unfortunately, due to the fact I was using a Mac and I could see the Video portion but the Audio would not work.
At that point I was introduced to Steele who I believe is your IT person. He made numerous suggestions but nothing seemed to work but Steele was determined to somehow resolve my problem. Actually, when I few days went by, I kind of gave up and figured that you would have to send me the CD's that you kindly offered me since I was having issues with the on-line version. Just then, I got another email from Steele telling me that the past few days he had been researching all my issues and that he was getting closer to allowing me to view your class on line. On Sunday, yes on a Sunday, Steele sent me an email stating it was working on his Mac. I immediately went on-line and gave it a shot and thanks to Steele I now can view the course on-line.
I am just one individual but both Steele and your company went far beyond the call of duty. You would think I was a state wide firm of 1000 brokers. It is rare to find a company today that offers the type of customer service that the Cooke School of Real Estate displayed over the last two weeks.
All I can say is that you earned my business and I will not look at any other school for my real estate courses.
Thanks again for all your help.