On about this next Tuesday or Wednesday our website is getting a face-lift. In today's online world, so many of our students are not only accessing our school's website using mobile devices and tablets but taking our online courses by these devices. We are very excited this upgrade is taking place so to make our website more compatible for students with the mobile devices.
On October 26, 2015, we obtained approval and launched the only Vermont real estate pre-license, totally online, 40 hour sales associate course. As per all of Cooke's courses, textbooks and video presentations are included.
Cooke is now working on development of a pre-license real estate sales associate course for Nebraska. We hope to have this course up and available by the end-of-the-year.
Dear Mr. Cooke:
A few weeks ago I took a look at your website and I was surprised to see how I could view the entire Broker's course before actually taking the final test. Unfortunately, due to the fact I was using a Mac and I could see the Video portion but the Audio would not work.
At that point I was introduced to Steele who I believe is your IT person. He made numerous suggestions but nothing seemed to work but Steele was determined to somehow resolve my problem. Actually, when I few days went by, I kind of gave up and figured that you would have to send me the CD's that you kindly offered me since I was having issues with the on-line version. Just then, I got another email from Steele telling me that the past few days he had been researching all my issues and that he was getting closer to allowing me to view your class on line. On Sunday, yes on a Sunday, Steele sent me an email stating it was working on his Mac. I immediately went on-line and gave it a shot and thanks to Steele I now can view the course on-line.
I am just one individual but both Steele and your company went far beyond the call of duty. You would think I was a state wide firm of 1000 brokers. It is rare to find a company today that offers the type of customer service that the Cooke School of Real Estate displayed over the last two weeks.
All I can say is that you earned my business and I will not look at any other school for my real estate courses.
Thanks again for all your help.